FAQ
Is Port Protect® reusable?
No. To ensure the highest level of hygiene and prevent any risk of infection, Port Protect® is designed for one-time use only. This guarantees that each application is clean and safe, providing optimal protection every time.
I have sensitive skin. Is this product safe?
Port Protect® was thoughtfully designed by a patient with severe allergies, ensuring it meets the highest standards for sensitive skin. Made from a hypoallergenic, foam-like adhesive, it’s gentle and comfortable for most users. While we cannot guarantee it will not cause irritation for everyone, we’ve helped many patients with no issues, making it a trusted solution for those with sensitive skin.
While Port Protect® is designed with sensitive skin in mind, it’s always recommended to consult with your doctor before use, especially if you have known allergies or skin sensitivities. Your healthcare provider can help determine if Port Protect® is the right solution for you.
While Port Protect® is designed with sensitive skin in mind, it’s always recommended to consult with your doctor before use, especially if you have known allergies or skin sensitivities. Your healthcare provider can help determine if Port Protect® is the right solution for you.
What is the recommended usage?
For optimal results, Port Protect® should be worn for 10 minutes to 1 hour prior to access. It has not been tested for use beyond one hour, so we recommend wearing it for no longer than one hour to ensure maximum effectiveness and safety.
How else can I use Port Protect® ?
Port Protect is also ideal for other medical procedures such as bone marrow biopsies or lumbar punctures, but you should always consult with your doctor.
Does Port Protect® shield a port from physical contact, such as sports activities or basketball practice?
No, Port Protect® is specifically designed to ensure easy and effective chest port access before an infusion. While it does offer protection from things like seatbelts and bra straps, it is intended for use up to an hour before an infusion. It is not designed to protect the port during high-impact activities.
No Return Policy
For health and safety reasons, we do not offer returns on Port Protect® products once they have been shipped, as we consider the product to be contaminated upon delivery. However, if you experience any sensitivity or adverse reactions, please contact us immediately. Our customer support team is here to assist you and address any concerns you may have.not been tested for use beyond one hour, so we recommend wearing it for no longer than one hour to ensure maximum effectiveness and safety.
Working Towards HSA Coverage
We are actively working to have Port Protect® covered by Health Savings Accounts (HSA). We understand the importance of making this product accessible and are committed to securing this benefit for our customers. Stay tuned for updates!
Use at Your Own Risk
Port Protect® is designed to improve comfort during port access procedures. While we take every precaution to ensure the safety and effectiveness of our product, it is important to note that use of this device is at your own risk. We recommend consulting with your healthcare provider prior to use, especially if you have known allergies or sensitivities. By using Port Protect®, you acknowledge and accept responsibility for any potential risks or adverse reactions that may occur.
Is Port Protect Sterilized?
No, Port Protect is not sterilized. However, it is manufactured in a controlled, clean room environment to ensure the highest standards of cleanliness. The product is also hypoallergenic, designed to minimize the risk of allergic reactions.
It's worth noting that sterilization, while effective at eliminating bacteria and microorganisms, can sometimes affect the product's hypoallergenic properties. Therefore, we prioritize a clean manufacturing process that maintains both safety and hypoallergenic qualities.